A commercial towing account means a business arranges tow and recovery terms with a company ahead of a breakdown, so no one negotiates at the roadside. Terms are set per business. Ask Boston Towing Service in Boston what an agreement would cover for your vehicles before you need it.
The worst time to learn how a tow is priced is with a van dead in a customer's driveway. An account settles the questions in advance: who may call, who is billed and what vehicles are covered.
Contract towing is a different thing from a one-off roadside call. Before agreeing to one, get the terms in writing and compare them with what another provider would charge for a single tow.
What should a towing agreement spell out?
The vehicles it covers, the people allowed to dispatch a truck, and how a tow is billed. Ask whether heavy vehicles are included or quoted separately, since a box truck and a cargo van are not the same job.
Ask how a call is handled outside normal hours. Business hours are Mon–Fri Open 24 hours, closed Sat–Sun, so confirm in writing what happens on the days it is closed.
- Named vehicles and plates
- Authorized callers
- Billing contact
- Rate basis: per tow, per mile, or per hour
How do published rates compare with an account rate?
Most local providers publish single-tow figures of $50–$125 for a standard tow near Boston. Those are market numbers, not a quote from Boston Towing Service, which prices accounts to the business and its fleet.
Do I need an account to get a commercial tow?
No. You can call for a single tow at any time. An account only makes sense when you have vehicles that break down often enough that setting terms ahead saves time.
Can a small fleet set up an account?
Ask. Terms depend on the number and type of vehicles, so call Boston Towing Service with a short list and see what it proposes.
Who gets billed after a tow?
Whoever the agreement names. Make sure drivers know whether to pay at the roadside or hand off a reference.